NEWS

 

---

Launch Bar Updates (OCHREStream and DoH Portal direct upload)

Over the course of this year’s reporting period various issues have been raised regarding the Launch Bar.

Please see the information below to decide your Health Service’s course of action.
Feel free to contact the Service Desk if you have any questions or require assistance.

Launch Bar Updates (OCHREStream and DoH Portal direct upload):

 

Issue (1):

Contact types of “other”, “hospital”, “court”, and “telephone” were erroneously excluded in KPI calculations, resulting in under reporting of the number of patient contacts by a margin proportional to a site’s use of these contact types.

Solution (1):

Launch Bar to include “other”, “hospital”, “court”, and “telephone” contacts when determining regular clients. No client-side patches are required and affected clients will need to re-run reports and re-submit.

 

Issue (2):

Patients with three visits in the previous two years who died before the end of the reporting period were erroneously included in the KPI  calculations, resulting in over reporting of the number of regular clients by a margin proportional to clients who died in the last two years.

Solution (2):

Launch Bar to exclude patients who died during the reporting period in regular client calculations. No client-side patches are required and affected clients will need to re-run reports and re-submit.

 

Read more...

 

---

Communicare version 18.1 now available

We are pleased to announce that version 18.1 of Communicare is now publicly available after having been successfully released to several sites as a limited release.  Information about the new version 18.1 features is provided below and are also demonstrated in our new Communicare Version 18.1 Feature Demonstration.

Read more ...