MBS update for 14.8 customers
7th March 2019
There is an issue with the Communicare MBS import tool that causes the import of the MBS to fail.
If you are currently using Communicare version 14.8 and are ready to install the MBS March 2019 update, please contact the Communicare Service Desk for assistance on 1800 887 238 or +61 6212 6900.
NEW nKPI REPORTING TOOL FOR JANUARY 2019!
7th January 2019
As part of our commitment to improving the user experience, Communicare has invested in the development and prototyping of a new tool, the Government Reporting Tool, which significantly improves the performance for both generating and submitting nKPI reports. This will be extended to include OSR and NSW nKPI’s in the next iteration of the tool.
Download the User guide here: Download
Communicare v18.3 Now Available
13th December 2018
We are pleased to announce that version 18.3 of Communicare is now publicly available after successful deployment to several sites as a limited release.
To arrange an upgrade, log in to the Communicare Client Portal and navigate to Help and Support – Forms – Upgrade Request Form or click the quick link on the home page.
We would like to extend a tremendous thank you to all sites involved in the limited release phase of version 18.3 for your time and effort. Your testing and feedback is crucial to our process of delivering a quality product. If you would like to be involved in the limited release phase of future releases, please contact the Communicare Support Team
Click Read More for a list of key features:
MBS November 2018 Update
Please be advised that if you have downloaded the November 2018 MBS update, before 15/11/2018 you will need to re-download and apply the updated.
There was an issue identified in the version that was uploaded prior to the 15th of November 2018. This has now been rectified.
If you require any assistance please contact the Communicare Service Desk.
We apologize for any inconvenience this may have caused.
Communicare User Guide - Health Data Portal V1.2
This document has been designed to assist health services with the Indigenous primary health care key performance indicators (nKPI) and On-line Services Report (OSR) reporting within Communicare. This document outlines the way in which information recorded in Communicare is identified for each indicator. This will allow health services to advise users on how best to ensure the most accurate recording of data for the National Key Performance indicators (nKPI) and On-line Services Report (OSR) reports.
For Health Data Portal and Qlik dashboard support please call the Portal Help Desk on 1800 316 387 (8.30am to 5pm AEST Monday to Friday, excluding ACT and national public holidays).
Click here to download the latest guide (V1.2 Last update: 12/10/2018)
Thinking of Upgrading?
Check out our Feature Demonstrations first!
Communicare Version 18.1
Communicare Version 18.2
Communicare Version 18.3
now available as a public release
Communicare Version 18.4 (demo)
now available for download from the Communicare Client Portal